Welcome to the Waterloo human service website blog section, where we keep you up to date with the latest news and developments. Our mission is to deliver high-quality services that meet the diverse needs of our local community, and this blog serves as a platform to share our progress and achievements with you.
Whether it’s a new government policy, an innovative service delivery framework, or a community event, we will provide you with insightful and informative snippets showcasing our work. Stay tuned for regular updates, and join us on this journey towards building a healthier, more vibrant community.
Discover Comprehensive Community Healthcare at RPA HealthOne Green Square
In the heart of Zetland, RPA HealthOne Green Square is redefining community healthcare by offering a wide range of services designed to meet the diverse needs of the local community. Whether you’re seeking preventative care, specialist services, or support for chronic conditions, this state-of-the-art facility is here to help. A Hub for Holistic Healthcare RPA…
Waterloo South Renewal Project: Stage 1 Tenant Relocations Start
The long-anticipated renewal of Waterloo South is now officially in motion, as Stage 1 of tenant relocations has commenced. This marks the first step in the broader Waterloo Renewal Project. The project is set to transform Waterloo South over the next 10 to 15 years. The transformation will take double that time for the rest…
Health and Wellbeing Peer Education Program graduates its first group of educators
Sydney Local Health District’s Health and Wellbeing Peer Education Program recently celebrated the achievements of its peer educators as the initiative concluded in Waterloo after 2.5 years. The program, led by the Priority Population and Places team in collaboration with Counterpoint Community Services, empowered social housing residents to deliver tailored health and wellbeing workshops to…
Tackling Loneliness: Insights from REDWatch’s Meeting
REDWatch recently hosted a meeting on Loneliness, Social prescription, and Wellbeing. In preparation for this session, REDWatch consulted with several experts in the field. Jane Massa delivered the Sydney Local Health District (SLHD) presentation. Jane is based at the Redfern Health Centre. She is the Coordinator for Suicide and Depression Prevention for Older People. This…
Help Shape the Future of Social Housing and Homelessness in NSW!
We need your voice! Homes NSW calls on stakeholders and the community to share their insights on the Homes for NSW Discussion Paper. This paper addresses the critical issues and challenges within the non-market housing and homelessness system. We are focusing on three key priority areas for action and reform: Do you think these are…
Join the Waterloo Collaborative Customer Service Working Group Today
We are recruiting participants with skills for a new Waterloo Collaborative Customer Service Working Group. The Collaborative has aligned its customer service goals with the NSW Customer Commitments and has developed a Customer Service Toolkit. We focus on implementing “always welcome” practices, active linking, person-centred warm referral practices, client journey mapping, and more. Extra details…
Tell us about your experience of referrals in September
In September, the Waterloo Human Service Collaborative is asking agencies to focus on their referrals and how they might be improved. As part of this we will run two surveys to better understand referral practices for Waterloo clients and how referrals can be improved. One survey is aimed at service users, while the other focuses…
New GP-led Urgent Care Services in Waterloo : Free-of-Charge Episodic Care
From Monday 15 July there will be two new GP-led Urgent Care Services in the Sydney LHD region. These will be located at Belmore Medical Centre and Waterloo’s Green Square Health. Operational hours will be 8am to 8pm, Monday to Sunday including public holidays. All services are delivered free-of-charge. Referral can be patient self-referral including walk-ins, referral via Healthdirect,…
Next step complete for Australia’s largest social housing build
The Minns Labor Government has reached a significant milestone in delivering one of the largest social housing renewal projects in Australian history, with the announcement of delivery partners for Waterloo South. Following a tender process, the NSW Government has selected Stockland, Link Wentworth Housing, City West Housing, and Birribee as the preferred partners to build…
Meet the New Place Manager for Waterloo
Connecting with Community We are introducing Bruce Woodhouse, the new Place Manager for Waterloo, whom Homes NSW Housing Portfolio appointed. Connect with Bruce at the Waterloo Connect office on Tuesdays and Wednesdays from 10 am to 4 pm. Contact the Waterloo Connect team at 9384 4134 or WaterlooConnect@homes.nsw.gov.au. “With over 20 years in social housing,…
Waterloo Human Services Plan: Active Linking & Community Navigators
One of the aims of the Waterloo Human Services Plan is to better connect people to the services they need as quickly as possible while minimizing the time they need to retell their stories. Work by two groups in the Waterloo Human Services Collaborative has resulted in new tools and resources on “active linking” and…
Waterloo South People and Place Draft Plan
The Draft People and Place Plan for Waterloo South, released by Homes NSW Housing Portfolio, invites feedback from tenants, stakeholders, and the community until May 31, 2024. The plan focuses on relocations and support, human services, connecting with Country, and place making. After the feedback period, Homes NSW will review input and finalize the plan.
