Privacy Policy

Who we are

Counterpoint Community Services INC manages and hosts this website for the Waterloo Human Services Collaborative and NGO Groundswell coalition within NSW, Australia, voluntarily.

This privacy statement explains how we collect, use, and disclose your personal information when you visit our site.

Collection of personal information

When you fill out a form on our website, sign up for a newsletter or email updates, or communicate with us through email or phone, we collect personal information. The personal information we collect may include your name, email address, phone number, and other information related to your inquiry or request.

Provide access to our services or products, and

We may use your personal information to respond to your inquiry or request, provide access to our services or products, and send you newsletters or promotional materials. We do not use your personal information for any other purpose without your consent.

Disclosure of personal information

We may disclose your personal information to third-party service providers who assist us in delivering our services or products to you. Confidentiality obligations bind these service providers and are prohibited from using your personal information for any other purpose.

We may also disclose your personal information as required by law, such as to comply with a subpoena, court order, or other legal process.

We use de-identified data for evaluation and research purpose and reporting our social impact to funders

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Our website may use “cookies,” which are small data files that are stored on your computer when you visit a website. Cookies enable you to navigate the site and use our features, and they help us to track how visitors interact with our site, allowing us to provide a better user experience. You can choose to disable cookies in your browser settings, but doing so may affect the functionality of our site and your ability to access certain features. Please be aware that our site may not function correctly if you disable cookies

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Protecting your personal information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use various online security technologies and procedures to safeguard your information.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law.

Accessing and correcting your personal information

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate or incomplete. If you want to do so, please get in touch with us with the details below.

Contact us

If you have any questions or concerns about this privacy statement, or if you would like to access or correct your personal information, don’t hesitate to get in touch with us at:

Counterpoint Community Services

67 Raglan St, Waterloo, NSW 2017

Email: info@counterpointcs.org.au

Alternatively, you can contact the human services Administration team at DCJ :

Email: wtrlhms@dcj.nsw.gov.au

occasionally; changes to this privacy statement

We may update this privacy statement occasionally by posting a new version on our website. We encourage you to check this page periodically to ensure you are aware of any changes.